Get in touch
Email us
For all questions, refund requests, technical issues, or feedback, email us at:
We aim to respond within 1–2 business days.
What to include in your message
Billing or refund question?
Please include:
- • Your email address (the one associated with your account)
- • The date of the purchase in question
- • The pack name (Starter, Standard, or Pro) or the amount you were charged
- • A description of the issue
Problem with a score or question?
Please include:
- • Your email address
- • The attempt ID (shown in your score report)
- • The question number or domain (e.g., "Question 3" or "Contracts")
- • A description of the issue or disagreement
Technical issue?
Please include:
- • Your email address
- • What were you trying to do?
- • What happened instead?
- • Your browser and device (e.g., "Chrome on iPhone 14")
- • Any error messages you saw
Feedback or ideas?
We read all feedback. Just let us know what's on your mind — no need to format it formally.
Security note: Never send passwords, credit card numbers, or other sensitive information via email. If you need to verify your identity for a security matter, we'll guide you through a secure process.